Privacy Policy & GDPR

GENERAL DATA PROTECTION REGULATION (GDPR)
The personal data we hold on our records for-
Tenants-
*Proof of ID (passport, driver’s licence)
*names and addresses
*employer’s details
*bank statements
*previous landlord’s reference
*e-mail addresses
Landlords-
*proof of ID
*names and addresses
* proof of ownership
*insurance details
*e-mail addresses
The data we collect from tenants are mostly used for referencing and for the preparation of tenancy
agreement. These documents are securely locked up in our filing cabinet.
The data we collect from the landlords are mainly used to identify the rightful owners of the
properties to be let or sold and also to make remittances to them.
As agents, we collect personal data from prospective clients in order to carry out our duties and
responsibilities effectively. For example, customers e-mail address. This is to enable us to
communicate effectively with our customers.
All personal data collected, are kept securely for as long as they are needed and thereafter securely
delete or destroy such documents, when they are no longer needed. Some personal data are
required longer than others.
We carry out regular personal data checks to ensure that our records are accurate and up to date.
We keep all our personal data secure in the office, for example, by using lockable filing cabinets and
locking or logging off computer when away from our desk.

Our clients can exercise their rights regarding the personal data we hold about them. They can ask
at any time to see what personal data we hold on them.
We are aware that our clients have the right to be informed. Being told what data we hold about
them and what we do with it.
Right of access – being able to request a copy of their data that we hold.
The right to object –being able to request that we stop using their data. This request can be made in
writing, verbally on phone and in person.

© Copyright 2014